1. Collection and use of information

1.1  We generally collect information that:

You directly provide us via our websites or upon your request regarding our products or services,

1.2 We may collect your personal information through several different sources, including but not limited to:

  • Website forms and registrations to forums, signals, markets and others
  • Over the email
  • Online live assistance and support
  • Social media and social networking
  • Advertising counters and identifiers on websites

1.3  We may collect and use your personal data for any or all of the following purposes:

(a) performing obligations under a contract or in the course of or in connection with our provision of the goods and/or services requested by you;
(b) verifying your identity;
(c) responding to, handling, assessing queries, requests, applications, complaints, vacancy requests, and feedback;
(d) managing your relationship with us;
(e) sending you marketing information, including but not limited to surveys and questionnaires, about our products or services;
(f) complying with any applicable laws, regulations, codes of practice, guidelines, directives or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
(g) any other purposes for which you have provided the information;
(i) to verify user accounts, combat harmful conduct on the market, maintain the integrity of our Products and services and to promote safety and security on our website products and services. For example, we use personal information to contact you and to investigate suspicious activity or violations of our terms and policies and violations of intellectual property rights.

2. Cookies

Cookies can store user settings and other information. You can set your browser to reject all cookies or to notify you when you receive a cookie. Please note however that some website features or services may not function properly without accepting the receipt of cookies. Any data collected in this manner cannot be used to individually identify website users. Cookies cannot be used to run programs or deliver viruses to your computer.  

3. Protection of personal data

We endeavor to ensure protection of  the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. This includes, for example, firewalls, password protection and other access and authentication controls. 

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us  and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us.

4. Retention of personal data

We may retain data for different periods of time for different purposes as required by statute, our legitimate interests or best business practices.  Other statutory obligations, legal processes and inquiries may also necessitate the retention of certain data. 

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